Refund Policy
Last updated: May 2026
The short version
If a skill doesn't work for what you need, email support@skilltree.network within 30 days and we'll either fix the skill or refund you. No questions, no forms.
Individual skills (one-time purchase)
30-day refund window from purchase. We'd rather fix the skill than refund — most issues are an ambiguous instruction or a missing edge case we can patch in an hour.
Bundles
Same 30 days. We'll refund the bundle if it's clearly a bad fit.
All-Access subscription
Cancel anytime from your account page. You keep any skills you installed during your active subscription. We don't pro-rate the current month, but you won't be charged again.
How to request
Email support@skilltree.network with your order number or license key (starts with sktr_) and a sentence about what went sideways. We'll respond within 24 hours.